1. When you see the emoticon buttons (pictured on the right) at the bottom of an email or a ticket, please click on the face that best reflects your experience working with us.
2. After clicking an emoticon button, you’ll be directed to a form that asks you to expand on your answer (whether brief or elaborate, we appreciate your time).
3. Fill out the form and click submit!
*You will be entered into the raffle for every survey you complete. To increase your chances of winning, you can fill out our Referral Program for five extra raffle entries! The Referral Program also has its own separate incentives – learn more by clicking the button below.
There will be four winners announced on December 1st. Thank you for your feedback. Good luck!